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• Malta Gaming Authority – In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we’ve managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator’s complaint policies. You can find further information regarding this regulator’s complaint policies here.
• All Video/Power Pokers (excluding all Aces Video/Power Pokers), all Blackjacks (excluding Classic Blackjack), all Craps, all Baccarats and all Texas Hold ‘em poker games 1 point for every 20 credits wagered
This is slightly better than the standard Playtech comp point program for slots and roulette and a lot worse for all other games. Licencing – 10/10
• December 2013 – Need to register to get support
On top of this, in the second complaint the player was actually paid despite having exceeded the maximum allowed wager. As it turns out, Lucky 24/7 have an automated system that should automatically restrict players from placing bets that exceed the maximum allowed while they have a bonus and on this occasion this system did not catch the player’s bet. As such Lucky247 felt it was unfair to blame the player for the breach of rules.
As a new UK player you will get 50 free spins without deposit at Lucky 247 casino, all you need to do is sign up! The free spins no deposit required are playable at the great slot Jurassic Park, which of course is themed by the awesome Dinosaur movie from early 90´s.
Comp points can be redeemed at a rate of 400 points to 1 credit.
Although a warning should go out that online casino and videoslots is highly addictive. Never play for more money than you can afford. Playing casino should be like going to the movies as long as you have a healthy understanding of this you are in no risk zone of getting addicted to gaming.
Lucky247 are the only Microgaming casino we are aware of that uses the auto-restriction on the max bet while playing with a bonus to prevent players from accidentally breaking rules. As such we’ve increased their software rating score.
First deposit bonus at Lucky 247 casino is very generous and in total you can get a casino bonus up to £500! This casino bonus can be attained in 3 different parts. With your first deposit Lucky 247 casino will give you 100% bonus all the way up to £250, second deposit they will match your deposit with 25% up to £150. Last but not least on your thirds deposit at Lucky 247 casino you will receive 50% casino bonus up to £100. So in total you can match your deposit all they way up to £500.
Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.
Banking options available – Credit/Debit cards, Neteller, Skrill (Moneybookers), Instadebit, Click2Pay, UKash, eCheck, iDeal, euTeller, Poli, PaySafeCard
• All Slots,American Roulette and all Parlor Games 1 point for every 2 credits wagered
Lucky 247 is an online casino focusing on UK market only, their site provide the best games for UK and has all payment methods you can possible need.
For references see Lucky247 Group Player Issues
Lucky247 holds Not Recommended status due to player issues or unfriendly terms and conditions.
Lucky247 run their own unique comp point program. You’ll accrue points at different rates depending on the game you play as detailed below;
This sort of automated restrictions to prevent players breaking promotional rules is something that every major software provider should be doing already. Why decline to implement an easy software upgrade that would substantially decrease player disputes? This issue certainly suggests that Microgaming have already implemented this functionality it’s simply that so far the vast majority of there venues have declined to implement this tool.
Lucky247 hold the following gambling licenses :
• Classic Blackjack and all Aces Video/Power Pokers 1 point for every 100 credits wagered
Game selection at Lucky 247 casino is truly impressive and there are a lot of Jackpot games available, one of our favorites is the Game of Thrones slot! New online slots are added all the time. Support and banking work with no hassle at Lucky 247 casino. You can contact support by chat, email and phone (of course) 24/7. Lucky 247 Casino promotions
• United Kingdom Gambling Commission – The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Slingo currently use eCOGRA. You can find further information regarding this regulator’s complaint policies here.
A subsequent complaint was not managed as well. this complaint involved a player who reduced their bets from 19.5/spin to 10/spin. Lucky247 claimed that this reduction meant that the player’s bets were not in proportion to their balance. Given that their balance was in the low thousands, a bet of 10 credits per spin produces a substantial risk of a sizeable loss. As such we cannot agree with or support Lucky247’s failure to pay this player and Lucky247 have been moved to Not Recommended status.
At casinolounge.co.uk we love casino and specially slots.
At Lucky 247 online casino you can truly be lucky 24 hours a day, 7 days a week. Courtesy of the great promotions that Lucky 247 offers, you get super value for your money and can feel your self luckier than at any other online casino. You can either download the Lucky 247 casino to your computer or you can play directly in the browser, both versions work equally well. Lucky 247 also offers an mobile casino, so you can play casino games on your smartphone or tablet on the go. Lucky 247 casino has been accredited as a safe casino operator by Ecogra (the Ecommers and online gaming regulation and assurance) which assures you for example that if you win the jackpot you will actually get your money. You can try out Lucky 247 casino right away by clicking “>here.
Lucky247 casino use Microgaming software for both their download and instant play casinos. Check out our Microgaming Software Review.
During mediation of the small number of complaints we’ve received against Lucky247, we’ve found their approach to discussing player issues both incredibly professional with respect to protecting private information (something that every casino player should want) and forward thinking and transparent once the correct permissions are issued.
Lucky247 casino list their Neteller withdrawal time as 1-5 business days (7 days over a weekend). Our reviewer reports their withdrawal paid in 3 days.
Lucky247 have also been involved in fund confiscations where no bonuses are involved.
You can see the latest updates to Lucky247 casino’s terms and conditions here. Payout Speed – 8/10
• All Table Pokers (except Texas Hold ‘em), Red Dog,all Roulette (excluding American Roulette), Casino War and Sic Bo 1 point for every 4 credits wagered
Only one of the reviewers who works regularly for this site holds an account with Lucky247. They report positive experiences.
We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here. Customer Service – 0/10
Lucky247 casino do not publish the house edge (RTP) information for any of their slots games. Comp Points – 5/10